RateMyPay Privacy Policy

RateMyPay respects your privacy. This Privacy Policy explains how RateMyPay collects, uses, discloses, retains, and protects personal information when you visit RateMyPay.com, create or use a RateMyPay account, use our compensation or career tools, use RateMyPay Business, subscribe to communications, contact us, or otherwise interact with our websites, applications, products, and services (collectively, the “Services”).

This Privacy Policy also explains the privacy choices and rights that may be available to you depending on where you live, including rights that may apply under Canadian privacy laws and certain U.S. state privacy laws.

By using the Services, you acknowledge the practices described in this Privacy Policy. Where consent is required by applicable law, we will obtain it in the manner required by that law.

1. Who We Are

RateMyPay is a compensation intelligence solution designed to help individuals better understand pay, compensation, and career opportunities and to help organizations make more informed compensation decisions.

For purposes of this Privacy Policy, “RateMyPay,” “we,” “us,” and “our” refer to the operator of the RateMyPay Services. The legal entity responsible for RateMyPay:

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information that RateMyPay collects or processes in connection with the Services, including information collected through:

• RateMyPay.com and related RateMyPay websites;
• RateMyPay accounts and user profiles;
• compensation assessments, salary tools, benchmarking features, and career tools;
• RateMyPay Business products and services;
• support, sales, demo, partnership, and contact forms;
• newsletters, surveys, research, and other communications;
• integrations and other features that link to this Privacy Policy.

This Privacy Policy does not apply to third-party websites, products, or services that RateMyPay does not control, even if they are linked from the Services. Those third parties are responsible for their own privacy practices.

3. Personal Information We Collect

The information we collect depends on how you interact with RateMyPay and which features you use. We seek to collect only information that is reasonably necessary for identified business, service, security, legal, and product purposes.

3.1 Information You Provide Directly

Account and Identity Information

• name;
• email address;
• password or authentication credentials, where applicable;
• country, province/state, city, or other location information;
• account preferences;
• language and communication preferences;
• other information you provide when creating or maintaining an account.

Employment and Career Information

Depending on the feature you use, you may provide information such as:

• job title;
• occupation;
• job family or function;
• career or job level;
• industry;
• employer name or employer type, if you choose to provide it;
• work location;
• employment status;
• years of experience;
• skills, qualifications, certifications, and education;
• employment history;
• career interests;
• resume or professional profile information;
• other job-related information relevant to the service you request.

Compensation and Total Rewards Information

You may choose to provide compensation-related information such as:

• base salary or hourly rate;
• bonus or short-term incentive information;
• commission;
• equity or long-term incentive information;
• allowances;
• benefits information;
• retirement or pension contributions;
• other direct or indirect compensation;
• total compensation;
• salary expectations or target compensation.

Compensation information can be sensitive in context. RateMyPay uses this information only for the purposes described in this Privacy Policy and applies safeguards appropriate to the sensitivity of the information.

Business Customer Information

If you interact with RateMyPay on behalf of an organization, we may collect:

• business contact details;
• employer or organization name;
• job title and role;
• business email and telephone number;
• billing and procurement information;
• account permissions and administrative settings;
• support tickets and service communications;
• information submitted through RateMyPay Business.

Communications and Support Information

When you contact us, we may collect the content of your message, attachments you provide, contact details, support history, and other information needed to respond to or resolve your request.

Payment and Transaction Information

If paid Services are offered, payment information may be collected and processed by third-party payment processors. RateMyPay may receive limited transaction information such as payment status, billing address, subscription plan, invoice details, and transaction identifiers. We do not intend to store full payment card numbers unless specifically disclosed and operationally required.

3.2 Information Collected Automatically

When you use the Services, RateMyPay and its service providers may automatically collect technical and usage information, including:

• IP address;
• browser type and version;
• device type and device identifiers;
• operating system;
• approximate location derived from IP address;
• referring and exit pages;
• pages or screens viewed;
• features used;
• links and buttons selected;
• dates and times of access;
• session duration;
• error logs, diagnostics, and performance information;
• cookie and similar technology identifiers.

3.3 Information From Third Parties and Public Sources

Where permitted by law, RateMyPay may receive information from third parties or public sources, including:

• compensation data providers;
• job boards and recruitment sources;
• business customers;
• integration partners;
• analytics and technology providers;
• professional or business directories;
• publicly available sources;
• other data providers that are authorized to provide information to us.

We use third-party information only for lawful purposes consistent with this Privacy Policy and any applicable contractual restrictions.

4. How We Use Personal Information

RateMyPay may use personal information for the purposes below.

4.1 Provide and Operate the Services

• create and administer accounts;
• authenticate users and maintain account security;
• provide compensation assessments and salary-related tools;
• provide market comparisons and benchmarking;
• provide career and job-related features;
• provide RateMyPay Business functionality;
• process subscriptions and transactions;
• respond to requests, inquiries, and support issues;
• maintain and troubleshoot the Services.

4.2 Provide Compensation and Career Insights

• analyze compensation and job information;
• compare user-provided information with relevant market information;
• generate compensation ranges, estimates, or positioning insights;
• identify job similarities and potential market matches;
• provide career-related information and opportunities;
• improve the relevance of recommendations and results.

Compensation estimates, market information, and career insights are decision-support information. They may vary based on available data, methodology, geography, job scope, industry, market conditions, and other factors. They are not guarantees of what any person must or should be paid.

4.3 Improve and Develop RateMyPay

• measure how the Services are used;
• identify product issues and improve reliability;
• develop, test, and improve features;
• conduct analytics and product research;
• improve compensation and matching methodologies;
• improve user experience;
• maintain service quality and performance.

4.4 Security, Fraud Prevention, and Legal Compliance

• detect, investigate, and prevent fraud, abuse, or security incidents;
• protect users, RateMyPay, and third parties;
• enforce applicable terms and policies;
• comply with legal, regulatory, tax, accounting, and reporting obligations;
• establish, exercise, or defend legal claims.

4.5 Communications and Marketing

Subject to applicable law and your preferences, RateMyPay may use contact information to send service communications, product updates, newsletters, market reports, compensation insights, research, educational content, and marketing communications. You may unsubscribe from promotional email by using the unsubscribe link in the message. Service-related communications may continue where necessary to operate your account or deliver a requested service.

5. Artificial Intelligence, Machine Learning, and Automated Processing

RateMyPay may use artificial intelligence, machine learning, algorithms, and other automated technologies to provide and improve the Services. These technologies may assist with activities such as:

• analyzing job descriptions and job content;
• supporting job matching and job classification;
• identifying job families, functions, or career levels;
• generating or improving job descriptions;
• analyzing compensation information and patterns;
• supporting salary or market insights;
• improving search and recommendations;
• detecting anomalies, errors, or potential inconsistencies;
• supporting customer service and product functionality.

Automated tools can make mistakes. RateMyPay does not represent AI-generated or algorithmic outputs as infallible. Users should apply appropriate human judgment and consider relevant business, market, legal, and individual context before acting on compensation or employment-related information.

RateMyPay is not intended to make hiring, termination, promotion, disciplinary, compensation, or other legally significant employment decisions on behalf of employers. Business customers remain responsible for their employment decisions and for ensuring that their use of RateMyPay complies with applicable employment, human rights, anti-discrimination, pay equity, privacy, and other laws.

6. Aggregated and De-identified Information

RateMyPay may create aggregated, statistical, or de-identified information from information collected through the Services. Where information has been processed so that it is no longer reasonably associated with an identifiable individual, we may use it for lawful purposes such as benchmarking, research, market reports, analytics, product development, service improvement, and compensation insights.

Where applicable law imposes obligations on de-identified data, RateMyPay will handle that data in accordance with those obligations and will not attempt to re-identify it except where permitted by law, such as to test whether de-identification measures are effective.

7. Cookies and Similar Technologies

RateMyPay may use cookies, pixels, local storage, software development kits, and similar technologies to operate the Services, remember preferences, maintain security, understand website usage, measure performance, and, where permitted, understand the effectiveness of marketing.

7.1 Categories of Cookies

Essential Cookies

Used for core functionality such as authentication, security, session management, and account access. These cookies are generally necessary for the Services to function.

Preference Cookies

Used to remember settings such as language, display, or other user preferences.

Analytics Cookies

Used to understand how users interact with the Services and to improve functionality and performance.

Advertising or Marketing Cookies

If used, these may support campaign measurement or advertising activities. Where required by law, RateMyPay will obtain consent or provide opt-out rights before using non-essential technologies for these purposes.

Additional details may be provided in RateMyPay's Cookie Policy and cookie preference tool.

8. How We Disclose Personal Information

RateMyPay does not disclose personal information except as described in this Privacy Policy, at your direction, or as otherwise permitted or required by law.

8.1 Service Providers and Processors

We may disclose personal information to vendors that provide services such as:

• cloud hosting and storage;
• authentication and identity management;
• cybersecurity;
• analytics;
• email delivery and communications;
• customer support;
• payment processing;
• artificial intelligence and machine-learning infrastructure;
• data processing;
• software development, monitoring, and infrastructure;
• professional services such as legal, accounting, audit, or compliance support.

These providers are permitted to process personal information only as necessary to provide services to RateMyPay or as otherwise allowed by applicable law and contract.

8.2 Business Customers

When RateMyPay provides Services to an organization, that organization may provide information to RateMyPay or access information through the Services. Depending on the circumstances, RateMyPay may act as a service provider or processor on behalf of the organization. The organization remains responsible for its own collection and use of personal information and may have a separate employee or workforce privacy notice that applies to you.

8.3 Business Transactions

If RateMyPay or the entity operating RateMyPay is involved in a merger, acquisition, financing, reorganization, sale of assets, insolvency process, or similar corporate transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.

8.4 Legal, Security, and Protection Purposes

We may disclose personal information when we reasonably believe disclosure is necessary to comply with law or legal process; respond to lawful requests; protect the rights, safety, or property of RateMyPay, users, or others; investigate fraud or security incidents; enforce agreements; or establish, exercise, or defend legal claims.

9. Sale, Sharing, Targeted Advertising, and Data Brokers

RateMyPay does not intend to operate as a data broker or to sell personal information as a standalone business model.

Certain U.S. state privacy laws define “sale,” “sharing,” and “targeted advertising” broadly. Depending on the technologies used on the RateMyPay website, some disclosures to advertising or analytics partners could fall within those definitions even when no money changes hands. RateMyPay will provide legally required notices and opt-out mechanisms if and when those activities occur and applicable law requires them.

If RateMyPay is subject to a law that requires an opt-out from sale, sharing, or targeted advertising, eligible users may exercise that choice through the method described in the “U.S. State Privacy Rights” section below or through a “Your Privacy Choices” or similar link made available on the website.

10. International and Cross-Border Processing

RateMyPay is intended for users in Canada and the United States. We may use service providers, infrastructure, or personnel located in Canada, the United States, or other countries.

As a result, personal information may be stored or processed outside your province, state, or country of residence. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction and may be accessible to courts, law enforcement, national security authorities, or other governmental authorities in accordance with applicable law.

Where required, RateMyPay uses contractual, organizational, and technical measures designed to provide an appropriate level of protection for information transferred across borders.

11. Data Retention

RateMyPay retains personal information only for as long as reasonably necessary for the purposes for which it was collected or as otherwise permitted or required by law. Retention periods may vary based on the type of information, the relationship with the user, legal and contractual requirements, security needs, and operational requirements.

Factors considered when determining retention periods may include:

• how long an account remains active;
• the period needed to provide a requested service;
• legal, tax, accounting, audit, or regulatory requirements;
• the need to maintain security, prevent fraud, or resolve disputes;
• contractual obligations;
• applicable limitation periods.

When personal information is no longer required, RateMyPay may securely delete, destroy, anonymize, or de-identify it in accordance with applicable law and internal retention practices.

12. Information Security

RateMyPay uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction. Depending on the nature of the information and Services, safeguards may include encryption, access controls, authentication, role-based permissions, logging, security monitoring, secure development practices, vendor controls, and employee confidentiality obligations.

No method of transmission or storage is completely secure. RateMyPay cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of passwords and account credentials and should contact us promptly if they suspect unauthorized access to an account.

13. Privacy Breaches and Incident Response

RateMyPay maintains processes designed to identify, investigate, contain, remediate, and document privacy and security incidents. Where an incident triggers notification obligations under applicable law, RateMyPay will provide notifications to affected individuals, regulators, customers, or other parties as required.

14. Your Privacy Rights - Canada

If you are in Canada, your rights may vary depending on the province in which you live and the privacy law that applies to the relevant activity. Subject to applicable law and exceptions, you may have the right to:

• request access to personal information RateMyPay holds about you;
• ask how your personal information has been used and, where applicable, disclosed;
• request correction of inaccurate or incomplete information;
• withdraw consent to certain uses or disclosures, subject to legal or contractual restrictions and reasonable notice;
• challenge RateMyPay’s compliance with applicable privacy obligations;
• request information about RateMyPay’s privacy practices;
• make a complaint to the appropriate privacy regulator.

RateMyPay may need to verify your identity before responding to a request. Some information may be withheld where permitted or required by law, including where disclosure would reveal confidential commercial information, another person’s information, legally privileged information, or information that cannot lawfully be disclosed.

To exercise a Canadian privacy right, contact privacy@ratemypay.com

15. Your Privacy Rights - United States

Residents of certain U.S. states may have privacy rights under state law. The rights that apply depend on the state, the nature of the relationship with RateMyPay, whether RateMyPay meets the law’s applicability thresholds, and whether a statutory exemption applies.

Subject to applicable law, eligible U.S. residents may have the right to:

• confirm whether RateMyPay processes personal data about them;
• access or obtain a copy of personal information;
• request correction of inaccurate personal information;
• request deletion of personal information;
• obtain certain personal information in a portable format;
• opt out of the sale of personal information;
• opt out of sharing for cross-context behavioral advertising or targeted advertising;
• opt out of certain profiling in furtherance of decisions that produce legal or similarly significant effects;
• limit certain uses or disclosures of sensitive personal information where applicable;
• appeal a decision RateMyPay makes regarding a privacy request where state law provides an appeal right;
• exercise rights without unlawful discrimination or retaliation.

15.1 California Privacy Rights

If the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”), applies to RateMyPay and to your information, California residents may have rights to know, access, delete, correct, opt out of the sale or sharing of personal information, limit certain uses and disclosures of sensitive personal information, and receive equal service and pricing when exercising privacy rights, subject to applicable exceptions.

California law may also require disclosure of categories of personal information collected, categories of sources, business or commercial purposes, categories of recipients, and categories of personal information sold, shared, or disclosed for business purposes during the relevant reporting period. RateMyPay will update this Privacy Policy or provide a California-specific notice if required based on its actual data practices and legal applicability.

If RateMyPay sells or shares personal information as defined by California law, RateMyPay will provide the required “Do Not Sell or Share My Personal Information” or “Your Privacy Choices” mechanism and will honor legally recognized opt-out preference signals, including Global Privacy Control, where required.

15.2 Colorado and Other U.S. State Rights

If applicable, residents of Colorado and other states with comprehensive consumer privacy laws may have rights to access, correct, delete, and obtain a portable copy of personal data, and to opt out of certain sales, targeted advertising, or qualifying profiling. Some states also provide an appeal right if a privacy request is denied. RateMyPay will honor universal opt-out mechanisms where required by applicable law.

15.3 How to Exercise U.S. Privacy Rights

To submit a privacy request, use one of the following methods:

• Email: privacy@ratemypay.com
• Web form: https://dev.ratemypay.com/contact?topic=privacy

RateMyPay may take reasonable steps to verify your identity before fulfilling certain requests. Verification requirements will depend on the type and sensitivity of the information and the right being exercised.

Where permitted by law, an authorized agent may submit a request on your behalf. RateMyPay may require proof of the agent’s authority and may require you to verify your identity directly or confirm that you authorized the request.

If applicable state law gives you a right to appeal a decision on your request, instructions for submitting an appeal will be included in our response.

16. Sensitive Personal Information

Some information handled through RateMyPay may be considered sensitive under certain privacy laws depending on context, such as account credentials, precise geolocation if ever collected, certain financial information, or other data defined as sensitive by applicable law. RateMyPay will process sensitive personal information only for permitted purposes, with consent where required, and subject to safeguards appropriate to its sensitivity.

RateMyPay does not need precise geolocation, government identification numbers, health information, biometric identifiers, or similar highly sensitive information to provide its core individual compensation assessment unless a specific feature expressly requests such information. Users should not submit highly sensitive information unless RateMyPay specifically requests it for a stated purpose.

17. Children and Minors

RateMyPay is designed for employment, compensation, career, and business use and is not directed to children. We do not knowingly collect personal information from children under 13 in the United States, or from children where parental or guardian consent would otherwise be required by applicable law.

If you believe a child has provided personal information to RateMyPay in circumstances where consent was required, contact us at privacy@ratemypay.com so we can investigate and take appropriate action.

RateMyPay does not knowingly sell or share the personal information of consumers under 16 where California law would require affirmative authorization.

18. Business Customer and Employee Data

RateMyPay Business may process personal information that an organization provides about employees, candidates, contractors, or other individuals. In many circumstances, the organization determines why and how that information is processed, and RateMyPay processes it on the organization’s behalf.

If you are an employee or other individual whose information was submitted by your employer or another organization, you should first contact that organization regarding its privacy practices and your rights. RateMyPay will assist business customers with privacy obligations as required by applicable law and contract.

This section does not limit any rights you may have directly against RateMyPay where RateMyPay acts as the business, controller, or other entity independently responsible for the processing.

19. Accuracy and User Responsibility

You are responsible for providing information that is accurate to the best of your knowledge. You may update certain account information through the Services where functionality is available, or request correction by contacting RateMyPay.

Because compensation and labour-market information changes over time, RateMyPay may update methodologies, datasets, ranges, estimates, and outputs. Historical results may therefore differ from later results.

20. Third-Party Websites, Job Listings, and Integrations

The Services may link to job boards, employer websites, benefit providers, recruitment platforms, or other third-party services. RateMyPay is not responsible for the privacy practices, security, content, or accuracy of third-party services. Review the privacy notices of those third parties before providing personal information.

21. Newsletter and Electronic Communications

If you subscribe to RateMyPay emails, we may use your email address and communication preferences to send salary insights, compensation trends, market reports, product updates, educational resources, and other content you request or that is permitted by law.

You may unsubscribe from promotional communications using the unsubscribe link in the message. RateMyPay will process unsubscribe requests in accordance with applicable anti-spam and marketing laws. Transactional, security, legal, or service-related messages may still be sent where necessary.

22. Changes to This Privacy Policy

RateMyPay may update this Privacy Policy from time to time to reflect changes in our Services, data practices, technology, legal requirements, or business operations. The “Last Updated” date at the top of this policy indicates when the policy was most recently revised.

If we make material changes, we may provide additional notice through the website, account interface, email, or another method appropriate to the circumstances and applicable law.

23. Contact RateMyPay About Privacy

Questions, requests, or complaints about this Privacy Policy or RateMyPay’s privacy practices may be directed to:

Where applicable, you may also have the right to raise a concern with the privacy regulator or attorney general responsible for privacy enforcement in your jurisdiction.